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Product delivery

Before you commission software, agree what “done” looks like

Violet project folder with papers and a mint binder clip in a softly lit scene
Illustrative image, generated with AI.

A good project starts with a shared picture of what should work—and ends with your team able to use and operate it. Agree the workflow, acceptance checks and handover early, while decisions are still easy to change.

Define users, workflows and delivery scope

“Build an admin dashboard” leaves plenty of room for different expectations. Who opens it? What can they see? What action do they take next? What happens if the information is incomplete?

Walk through an ordinary day with the future users. Separate the first release from ideas you may explore later. Record important assumptions about data, access and decisions so everyone can see when the plan needs to change.

Specify testable acceptance criteria

For each important workflow, agree an example input and expected result. Include a mistake, a missing field and a user without permission. Decide who will review the result and which devices matter.

For an AI feature, be more specific than “it must be accurate”. Identify the task, the examples and the errors that would cause trouble. Leave a clear route for human review. These are delivery-planning questions; your contract team should settle the agreement itself.

Agree ownership and support after launch

List the agreed repositories, deployment instructions, configuration references and third-party services. Decide who controls domains, hosting and subscriptions, and how the operating team gets access.

A useful handover exercise is simple: ask another engineer to start the project, find an important workflow and explain how to release or recover it. Good documentation makes that possible without relying on the original developer being in the room.

Plan change requests and future development

Name the support owner and agree how defects are reported. Separate repairing an agreed feature from extending the product. That clarity makes future collaboration easier rather than turning every new idea into an argument about scope.

For an important service, discuss what reliable operation means to users. Google’s SRE guidance explains service indicators and objectives; the actual targets should match your business. Keep them specific enough to guide decisions.

Before you start

  • Write workflow-based scope and acceptance examples.
  • List the source, access and documentation to be handed over.
  • Name customer and engineering decision owners.
  • Agree the support process and treatment of new scope.

Related engineering work

FastLap’s scope spans uploads, telemetry analysis, rankings and vehicle management. A product of this kind benefits from acceptance checks across the complete upload-to-review journey.

View the project case

Sources and further reading

Forward-deployed engineering