Action! Lab: the business agent workspace we're building
A note from the Newgens development team on what Action! Lab does, how agents and workflows work together, and the everyday tasks it can help with.
ARTICLES
Engineering guides
Practical guides on enterprise AI, product development, SEO/GEO and customer growth.
Does your business need an AI agent—or a simpler workflow?
Compare AI agents with workflow automation. Define the task, controls and acceptance criteria before choosing an enterprise AI implementation.
Your CRM already works. How should AI fit into it?
Plan AI integration with existing business systems: data ownership, APIs, permissions, retries, review gates and a controlled first release.
A better company knowledge base: search, fine-tuning or both?
Choose between retrieval and fine-tuning for enterprise knowledge: source freshness, citations, access controls, model behaviour and evaluation.
Before you commission software, agree what “done” looks like
A practical software delivery checklist covering scope, acceptance, source handover, access, documentation, support and responsibility after launch.
What shapes an AI project’s scope and timeline?
Understand what shapes an enterprise AI project: workflow scope, integration, data readiness, review requirements and the resources needed to keep it useful.
The demo works. What gets it ready for real users?
Review the gap between an AI demo and a production system: evaluation, authorisation, failure handling, monitoring, rollout and operational ownership.
People visit your website. Why aren’t they getting in touch?
How our Infinite Growth practice connects websites, search data, useful content and enquiry journeys to help customers find and understand your services.
